Legal

Privacy Policy

Last updated: 15 September 2026

Deltalivings Korlátolt Felelősségű Társaság ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit the LUMINA website or contact us through the website's enquiry and booking forms.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws.

1. Data Controller

Deltalivings Korlátolt Felelősségű Társaság
Podmaniczky utca 19. 3. em. 21. ajtó
1065 Budapest
Hungary

Hungarian Tax Number: 32214460-2-42
EU VAT Identification Number: HU32214460
Company Registration Number: 01-09-412390

Email: info@infinytree.com

2. Personal Data We Collect

2.1 Information You Provide

When you submit an enquiry, booking request or contact form through the LUMINA website, we may collect information such as:

Your name
Email address
Telephone number, where provided
Company name, where provided
Project or booking information
Information contained in your message or enquiry
Any other information you voluntarily provide to us

We only request information that is reasonably necessary to respond to your enquiry, discuss your project or process your booking request.

2.2 Information Collected Automatically

When you visit the website, certain technical information may be collected automatically by the website or its infrastructure, including:

IP address
Browser type and version
Operating system
Device type
Pages visited
Date and time of access
Referring website or URL
Technical information necessary to operate and secure the website

The exact information collected may depend on the technical services and analytics tools used by the website.

3. How We Use Your Personal Data

We may process your personal data for the following purposes:

Purpose	Legal Basis
Responding to enquiries and booking requests	GDPR Art. 6(1)(b) and/or Art. 6(1)(f)
Communicating with you about your enquiry or project	GDPR Art. 6(1)(b) and/or Art. 6(1)(f)
Arranging product consultations or bookings	GDPR Art. 6(1)(b)
Maintaining and securing the website	GDPR Art. 6(1)(f)
Improving our website and services	GDPR Art. 6(1)(f)
Complying with legal obligations	GDPR Art. 6(1)(c)
Sending marketing communications	GDPR Art. 6(1)(a), where consent is required

We do not use your personal data for purposes that are incompatible with the purpose for which it was originally collected.

4. Contact and Booking Forms

When you submit information through a LUMINA contact or booking form, the information you provide is used to process and respond to your request.

Depending on the information provided, we may contact you by email or telephone regarding your enquiry.

Submitting a form does not by itself create a purchase contract unless a separate agreement is subsequently concluded.

5. Service Providers

We may use trusted third-party service providers to operate and maintain the website and process enquiries.

These providers may include:

Website hosting and infrastructure providers
Email and communication service providers
Website security providers
Analytics providers, where applicable
Other technical service providers necessary to operate the website

Such providers may process personal data on our behalf where necessary to provide their services.

We do not sell, rent or trade your personal data to third parties for their own marketing purposes.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required by law.

Enquiry and communication data may be retained for as long as necessary to handle your request, maintain relevant business records and protect our legitimate interests.

Where you have provided consent for marketing communications, relevant consent records may be retained until you withdraw your consent or the information is otherwise no longer required.

Technical and analytics data may be retained for periods determined by the relevant services and their configuration.

7. Cookies

The LUMINA website may use cookies and similar technologies.

Cookies may be used for purposes such as:

Essential website functionality
Website security
Remembering preferences
Understanding how visitors use the website
Measuring website performance
Marketing and advertising, where applicable

Where consent is required by applicable law, non-essential cookies will only be activated after you provide the required consent.

You may manage available cookie preferences through the website's cookie consent mechanism, where provided, or through your browser settings.

8. Your Rights Under the GDPR

Depending on the circumstances and applicable law, you have the following rights regarding your personal data:

Right of access (Art. 15): You may request information about the personal data we process about you.
Right to rectification (Art. 16): You may request correction of inaccurate or incomplete personal data.
Right to erasure (Art. 17): You may request deletion of your personal data where the legal requirements are met.
Right to restriction of processing (Art. 18): You may request that we restrict the processing of your personal data in certain circumstances.
Right to data portability (Art. 20): Where applicable, you may request your personal data in a structured, commonly used and machine-readable format.
Right to object (Art. 21): You may object to certain processing based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact us at:

info@infinytree.com

We will respond within the period required by applicable data protection law.

9. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

Depending on the relevant systems, these measures may include secure data transmission, access controls, restricted access to personal information and appropriate security updates.

However, no method of transmission or electronic storage can be considered completely secure.

10. International Data Transfers

Personal data may primarily be processed and stored within the European Economic Area (EEA).

Where a service provider transfers personal data outside the EEA, appropriate safeguards will be applied where required by GDPR, such as an adequacy decision or appropriate contractual safeguards.

11. Supervisory Authority

If you believe that your data protection concerns have not been adequately addressed, you have the right to lodge a complaint with a competent data protection supervisory authority.

In Hungary, the competent authority is:

Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)

You may also contact the competent data protection authority in the EU country in which you live, work or where you believe an infringement has occurred, where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data-processing practices.

Any changes will be published on this page together with an updated revision date.

13. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact: